How Are We Doing?

Positive: Punctuality, Responsiveness, Value

Called them yesterday evening and had Dustin show up about 8:30 next morning. He was professional and looked at everything leaving me feel way better about the issue I had happen.
Will definitely call them back if any other issues should arise.

My Nest thermostat wasn't working with my heat pump and I had been FREEZING for 2 days. Finally, I called Home Comfort, received a very quick call back from the tech who was able to walk me through wiring the Nest thermostat correctly and now I'm toasty warm! I will never call anyone other than Home Comfort and am recommending them to all my friends and neighbors.

I rarely write reviews, but I felt compelled to let people know how amazing this company has been and the great work ethic they display when coming to your home. As a three time cancer survivor with a barrage of ailments, it's important that my house stay warm in the winter and cold in the summer because I can no longer self regulate my temperature (I don't sweat properly). My air conditioner didn't want to turn over in the spring, it would only shoot out hot air. We used our home warranty and had one company come out that didn't do anything but tell us a snake had gotten in the unit (didn't remove it). When we called our warranty company back we demanded someone who would fix the problem. They have us the number to Home Comfort. Home Comfort was amazing from the start! Mrs. Stephanie quickly made an appointment for them to come out the next day. She was so kind and made sure that if we needed anything we could call back, she was even willing to schedule he worker (Justin) very late because I had a biopsy that morning. Justin was quick and honest, he fixed the air conditioner and filled it after cleaning out the 'unwanted guests', there's nothing bad to say about him or Mrs. Stephanie. I would trust them to do work even if I was absent. Honest, good people doing honest and good work. If you need heating or air conditioning work done, this is who to call.

Home Comfort Heating and Air provides amazing Customer Service from start to finish! Everyone was professional and completed the repairs in a very timely manner. This company went out of their way to assist during the hottest time of the year and we really appreciate it. Once repairs were complete, Clint and Dustin were great and answered all our questions. We will be repeat customers and will most definitely be recommending this company to our friends and business contacts in the area!

They were very organized, professional and priced right. When I called, I got a text when the technician was on his way. I also get an email. I was impressed with the service they provided before they even get to my home. They came out same day and fixed my unit on the hottest day so far this year on a weekend. Highly recommend them for you service or replacement.

The team at Home Comfort have been a big help on our new home. From the first service appointment and replacement of one of our units, their professional, timely and courteous responses have been wonderful each time. After Jim gave an honest recommendation that only one unit needed replaced currently, I went ahead with the new install. Dustin was very thorough, and did it all in less than one day. He also made sure everything was cleaned up afterwards and explained the new thermostats along with the setup. Thank you Home comfort, you have a great team who all put the client first!

Words can't express our appreciation for your company service to our family! I'd like to leave a review on all sites for you. I'd give 10 stars if I could! You came yesterday, late afternoon, to access our malfunctioning system. It was determined a part would need to be ordered. Realizing our situation, you returned this morning at 7:30 a.m., and installed a temp cooling unit in both downstairs and upstairs!! Cody was especially amazing and should be recognized for his stellar customer care! In our case, my mom just came home yesterday on her final journey, with the support of hospice. Keeping the house cool during this heat wave really IS a difference of life and death. God bless you! ~Melody Harrisburg, NC

Justin Poole was awesome. He let me know everything he was doing and why and was very efficient. Friendly and professional service. I would highly recommend him and look forward to working with him in the future.

Justin was awesome. very helpful and professional thank you so much for sending out Justin !

Kodi did a great job on my heating and air condition service

Fast, reliable, gets the job done. One night without AC was a nightmare. Thanks Justin for getting the job done in no time!!

I have cool air again! Upon arrival, Justin the technician fixed my outdoor AC unit in about 20 min. Super nice guy and very knowledgeable! I couldn't be happier.

Had a service tech by the name of Justin Poole come out to fix the air. Very knowledgeable and very efficient in his job. Had cool air in 30 minutes. I will recommend this company to everyone.

Justin, the technician who came on site did a great job. He was nice and kept me in the loop of every part of the install. He made sure to clean up behind himself as well. He did a quality install!

I had my new unit installed last year and forgot to write my review. Since then I also had a friend get a new unit his experience was great and now another friend in Kannapolis is getting his coil replaced after getting robbed by Morris Jenkins. My quote from Jenkins was $10 seems like their magic number based on others I've talked to. Jim from Home Comfort did mine for half that and it could have been less but we went with Lennox and we bought the 10 year service plane so they come out twice a year change my filter in the attic and check my system. Everyone associated with this business has been down to earth, friendly and professional. They also cover a much bigger area than you would think so call them and don't get price gouged by the other guys

The technician Justin was great! He was very friendly, helpful and professional! Definitely recommend him and this company!

Service tech Justin was great! He took care of our AC issues and was courteous and understanding with our hyper curious pug. We will call Home Comfort Heating & Air when we have any other HVAC issues. They were able to schedule within my availability, and texted and called the day of with ETA. Thank you!

Justin was quick, professional, and thorough. A great asset to the company. Thank you Justin for helping me and my kids have cool air once again!

Justin came out and fixed my problem with the A/C and explained everything. Great honest guys. Kodi has performed my furnace and A/C maintenance every season since I owned my house and has done a great job. Their support is very helpful and their response time is great. They squeeze you in when you have emergencies. Could not be happier. They perform the seasonal maintenance and give discount pricing to their members and do not charge a service charge for their members. It well worth the membership cost for sure.

Justin is the man!!!!! He repaired my unit in 10min and had me up and running.. Thanks Justin.

Justin stopped by and fixed our problem within minutes. He was really friendly and got the job done quickly. Really grateful to have A/C again!

Came home and the a/c stopped working tried calling other place on a Saturday no one would get back to me so i called home comfort told me the tech would be there by 7pm he showed up a little before 7pm was a great feeling to know someone was there to get it up and running. Justin checked the unit explained what he was doing each step of the way found out it had a bad part told me how much it cost and was a reasonable price he put it in and it was up in running in about 30 mins thanks home comfort for the great service would recommend this company who needs a/c work done reliability and knowledgeable quick service that's what you look for in a business. Will be calling you guys from now on. Thanks again for great service now the house is cool again.